The personal information collected through the Website is collected under section 33(c) of the Freedom of Information and Protection of Privacy Act (Alberta).
Personal Information We Collect
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
- Log files track actions occurring on the Website and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels are electronic files used to record information about how you browse the Website.
Additionally, when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, e-mail address, and telephone number). We refer to this information as “Order Information.”
How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Website, including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
We use a payment gateway provider’s server to act as the link between us and our bank. We do not collect or store any credit card or debit card information on our systems.
We use the Device Information that we collect, in particular your IP address, to help us screen for potential risk and fraud and more generally to improve and optimize our Website; for example, by generating analytics about how our customers browse and interact with the Website and to assess the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
When you place an order through the Website, we will maintain your Order Information for our records for at least a year. Unless you ask us to delete is sooner, we delete Personal Information for accounts that have been inactive for more than a year.
If you indicate to us that you would like to receive promotional information, we retain your Personal Information until you ask us to delete the information.
For more information about our privacy practices, if you have questions, or if you would like to make a change or complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using these details:
3rd floor, 9820 – 107 Street NW